• CNC Machine Questions and Answers

    Your CNC questions answered by SYIL Australia

  • What Can We Help You With?

    Looking for answers? Most questions can be answered instantly by searching our frequently asked questions.

    Where are SYIL products made?

    What can I expect for manufacturing quality?

    and more.

    Are there any official SYIL dealers in my country?

    How are the machines shipped?

    and more.

    Are replacement parts available?

    and more.

    Who invented the CNC machine?

    How many types of CNC machines exist?

    How much does a CNC machine cost?

    and more.

  • General FAQs

    Where are SYIL products made?

    SYIL machine tools are designed, manufactured and tested in our factories in China. Quality Assurance (QA) procedures for each machine are developed and controlled by our in-house engineering team. A SYIL employee audits the quality of every device at the factory before approving its shipment. Upon request, such audit can also be performed by an external auditor like, e.g., SGS. Components and accessories are either made by us or sourced from around the globe, including Germany, Japan, and Switzerland.

    What can I expect for manufacturing quality?

    You can expect every CNC machine to meet the highest international quality standards for CNC devices. Naturally, each machine meets specifications recorded in our inspection report. The castings are high quality. Be trusted that SYIL's castings come with consistent wall and web thickness. We use modern CNC surface grinders to perform the way grinding. Final fitting is completed by craftsmen using hand scraping techniques. Ballscrews are hand fitted and inspected. Electric motors are built to the highest standards at modern factories. All our new SYIL machines are painted with resin paint which adheres firmly to metal surfaces and is resistant to oil and cutting fluids.

    Are service technicians available for service and maintenance in Australia?

    At SYIL we offer remote support as well as local support. We have a network of dealers with global reach. Our China-based technical support team is available via phone or email. They can provide guidance on installation, troubleshooting and when applicable component replacement. Kindly note that we aim to deliver durable and simple machines, with few problems and easy repairs. Nevertheless, in case there is a severe repair needed which you cannot do yourselves, we will help you find a local service solution. Please contact us in any case where you need such service.

    Where can I find out about new products and other news from SYIL?

    Subscribe to our blog, for regular posts, or subscribe to our monthly newsletters. You can also follow us on social media and YouTube.

  • Sales and Shipping FAQs

    When I request a quote, am I agreeing to buy the machine?

    No, when requesting a quote, it is non-binding. The price listed on our offer is valid for 30 days, and at any time you can decide to proceed with the purchasing process or decide you are not going to buy the machine.

    Are there any additional shipping costs?

    All quotations provided by SYIL Australia include all import duties and shipping costs from China to Australia. Depending on the type of machine and the specific location in Australia additional freight costs within Australia might apply.

    How are the machines shipped?

    All machines are shipped via freight. In most cases, we arrange shipment for our customers, as we have the expertise, the network and affordable shipping rates to any location worldwide.

    What is the lead time on delivery for machines?

    Our machines are ready for shipment from Shanghai within five working days upon fulfillment of agreed payment terms. Freight times vary based on the location of delivery. Generally speaking, we are looking at 4 to 8 weeks for any destination within Australia. Kindly ask us for a more accurate lead time when you request a quote.

    Are there any official SYIL dealers in Australia.?

    SYIL Australia is the sole seller of SYIL machines in Australia.

    Can I see a SYIL machine somewhere?

    SYIL machines are in use by our customers in various cities. Some of them would be happy to demonstrate the SYIL machine to you. Kindly contact us to see if we can set up a demo for you.

    Does SYIL offer financing?

    At this point we do not.

  • Technical Support FAQs

    Are replacement parts available?

    We stock all replacement parts in our warehouse in China and can provide fast air freight delivery to Australia if needed. In case you are looking for spare parts, the best is to contact our Technical Support team. It is our job to find a solution for you.

  • FAQs about Our CNC Machine Price

    All quotes are in Australian dollars and including any shipping and handling fees, import duties. GST is mentioned separately.

    Can you send me the complete CNC machine price list?

    SYIL's product line stands for affordable quality. We offer a range of CNC machines. Our machines are built to order and shipped from China directly to customers worldwide, including Australia. How much does a CNC machine cost? is our most asked question. Instead of providing a complicated CNC machine price list, we decided to serve you instantly with our instant CNC machine price calculator. These are the simple steps to take. Select your desired type of CNC machine from the slider below. Take it from there by clicking the Get Pricing button. A new tab will open where you can configure your machine to your requirements. Within 30 seconds you have your bespoke CNC machine price in your inbox. It is just that simple!

    How does our price compare to a Haas CNC mill price or a Tormach CNC mill price?

    People often expect China is the go-to destination when you are looking for a cheap CNC machine. If you are looking for a cheap CNC machine, our quotes will probably disappoint you. SYIL's aim is to serve you with affordable CNC machine tools, meaning a device with a superb price/quality level.

    Do you offer CNC OEM solutions?

    In addition to our range of SYIL machines, we can tweak and customize CNC machine tools to your individual needs. If you have a request for a tailor-made or OEM solution, kindly fill out the form here.

    What does the price of a CNC machine include?

    SYIL machines are mainly built to stock, and sometimes to order. The CNC machines are shipped from our warehouse in China directly to your place.

    All our worldwide shipments are completed with freight forwarding companies. They are familiar with all the details of shipping, customs clearance, port operations, and local delivery in your company.

    What is your cheapest CNC mill?

    If you are just look for a cheap milling machine, probably SYIL is not your best choice.

  • Experience SYIL Support

    Local Australian after sales support.

    Australian delivery of CNC spare parts without any hassle.

    User Manuals for SYIL machine tools and its components.

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